Customer Focused Design
Our approach to Web site design and development begins with an analysis of your
potential customer and their motivations. We define customers
into segments, intentions and goals and merge this information
with your current business strategy to create a business
process that impacts both. This perspective enables us to
provide relevant interactive content and a rewarding experience
to capture and hold a customer's attention.
One of the keys to "Site Design Strategies"
is to make the site acceptable to the customer, to the
search engines, and to you, all at the same time. As simple
as that may sound it is a complex undertaking. The graphics
on a site are only a means to an end. They are used to
not only establish the unique character of the site and
your business, but they are also a means to drive your
customer to where you want them to go. They also are the
most important part of your site. With even the best programming
and the most advanced functions built into your site,
the customer will still only understand and care about
what they see!
This is a visual medium, and as such, the user will need
to be able to find their way around the site easily. This
is done via "Visual Ques". People do not read
web pages like a book, they read them like a newspaper.
They hunt and peck at the headlines first, and when something
catches their fancy they read what is below the heading.
Moving from large type to smaller type. This may be a
simplistic example, but it explains the subtle yet important
needs of the most mundane details required to make a page
usable by everyone.
Our flexible technology platform allows us to build a
site in response to our research and the unique customer
demands or market conditions. It is often the subtle changes
that make the difference between a 10% and 50% increase
in user traffic.